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Enhancing the Attachment User Experience in ServiceNow

Enhancing the Attachment User Experience in ServiceNow

by jmaxwell | Nov 17, 2016 | Client Scripts

To attach a file to a record in ServiceNow the user needs to click the “paperclip” button on the top right corner of the screen. The icon is small and thus I usually have clients wanting to make it bigger, move it, or somehow make it more obvious. Note...

Some Common Hurdles in Scoped Apps in ServiceNow

by jmaxwell | Nov 2, 2016 | Business Rules, Client Scripts, Scoped Apps, Script Include

I was recently working with one of my mentors here at Crossfuze (big shout out to Jacob Anderson for his help!) to create a new scoped app: TFS Integration application. During this process I encountered a number of limitations I had to workaround in relation to scoped...

How to Make Service Catalog Attachments Mandatory in ServiceNow

by jmaxwell | Oct 26, 2016 | Client Scripts

Recently I was working with a friend who was trying to make attachments mandatory on a catalog item. All of the code references we could find about how to do this were Server side or client side methods that no longer worked. In this case we needed a client-side...
A Hidden Way to Show Form Messages in ServiceNow

A Hidden Way to Show Form Messages in ServiceNow

by jmaxwell | Oct 17, 2016 | Client Scripts, JavaScript

I was recently doing some research on g_form methods that ServiceNow provides to display messages on the form. The main two that I was familiar with were “addInfoMessage” and “addErrorMessage”; but what if there were more? I have definitely...
How to Send Server Data to the Client using Jelly in ServiceNow

How to Send Server Data to the Client using Jelly in ServiceNow

by jmaxwell | Oct 6, 2016 | Client Scripts, JavaScript, Jelly, jQuery

One thing that I’ve seen more than a few people struggle with is how to get data from the Server to the client when using Jelly in UI Pages and UI Macros. As such I wanted to give some examples today which would help. The “secret” is that you can use the same...
How to Make Variables Read Only Using g_form in ServiceNow

How to Make Variables Read Only Using g_form in ServiceNow

by jmaxwell | Sep 28, 2016 | Client Scripts, JavaScript

I was recently working with a colleague who mentioned that he had seen a new (un-documented) g_form method which allows you to set all catalog item Variables to Read Only. As you can probably imagine, this is great news for all ServiceNow developers who in the past...
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Created By Joel Maxwell