![How to Show Images in Info Messages in ServiceNow]()
by jmaxwell | Jan 23, 2017 | Business Rules
I was recently working with a client who wanted to show an image whenever a specific addInfoMessage was displayed on the incident form. My first thought was that this was going to be a piece of cake since I knew that Info Messages (used in an “onDisplay”...
by jmaxwell | Dec 9, 2016 | Update Set
Typically when you see a “DELETE” in an Update Set it’s a bad thing. Either you didn’t mean to delete whatever it is deleting, or you’ve deleted a “brand new” element (something that was both created and then deleted in the new update set...
by jmaxwell | Nov 17, 2016 | Client Scripts
To attach a file to a record in ServiceNow the user needs to click the “paperclip” button on the top right corner of the screen. The icon is small and thus I usually have clients wanting to make it bigger, move it, or somehow make it more obvious. Note...
by jmaxwell | Nov 2, 2016 | Business Rules, Client Scripts, Scoped Apps, Script Include
I was recently working with one of my mentors here at Crossfuze (big shout out to Jacob Anderson for his help!) to create a new scoped app: TFS Integration application. During this process I encountered a number of limitations I had to workaround in relation to scoped...
by jmaxwell | Oct 26, 2016 | Client Scripts
Recently I was working with a friend who was trying to make attachments mandatory on a catalog item. All of the code references we could find about how to do this were Server side or client side methods that no longer worked. In this case we needed a client-side...
