by jmaxwell | Sep 11, 2016 | Client Scripts, JavaScript
Sometimes you may want to load a script that is functionally correct but ServiceNow has an issue with it. One example of this would be if you are trying to load a 3rd party JavaScript library but there is some code in it that ServiceNow throws an error on that you...
by jmaxwell | Aug 29, 2016 | Client Scripts, JavaScript, jQuery
As a ServiceNow Developer/Consultant one enhancement that I have received a number of times over the years (usually for the Change Management form) is the ability to “blank” the default timestamp (set to the current time) that is automatically pre-filled on all...
by jmaxwell | Aug 19, 2016 | Client Scripts, JavaScript, jQuery
Recently I was doing some troubleshooting for an onChange script and trying to figure out why it (or rather it’s event) wasn’t firing. In my digging I came across the code that is responsible for registering events and then kicks off the corresponding...
by jmaxwell | Aug 4, 2016 | Client Scripts, JavaScript
I was working with a client recently and had the need to get the Display Value of a Reference field that was on the form. I didn’t want to have to make an AJAX call just to pull this value (on the server side you would use the “getDisplayValue()”...
by jmaxwell | Jun 2, 2016 | Client Scripts, UI Policies, Uncategorized
The goal of this article is to document “Good Practices” that worked well for me through my years of working with numerous clients in creating or enhancing their Service Catalogs. I have divided my list between things that the Business/Project Management...
by jmaxwell | May 4, 2016 | Client Scripts
I was recently working with a colleague at Crossfuze (BIG shout out to Eric LeMonnier who found the solution for this) on a weird issue in Geneva. His onChange Client Scripts were triggering even though he wasn’t updating those fields. Upon closer examination it...
